Luscombe Motors Ltd
Luscombe Mitsubishi Leeds
0113 271 2288

Luscombe Motors Ltd
Low Road, Hunslet, Leeds, West Yorkshire,
LS10 1QR
Get Directions
0113 277 6099

Luscombe Mitsubishi Leeds
Low Road, Hunslet, Leeds, West Yorkshire,
LS10 1QR
Get Directions
X CALL ME, ROBIN LUSCOMBE ON
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07984 647938

I am always on hand to support my team - You deserve great service and I can personally guarantee it! – After all, where else can you call the MD on his mobile?

Robin

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Robin

Robins Diary

Once again the world of Sport has demonstrated to all of us, inc

luding the business world, how a team of good people, all pulling in one direction with a clear plan, massive motivation, inclusion and involvement, can achieve amazing results! 

Not many people gave the European golfers much chance against the much higher ranked, higher earning US team, but their passion, determination and teamwork has again proved what can be achieved.

In business I think this is comparable to a workforce who might not have the latest technology, newest building or freshly roast and ground coffee, but who focus on the little things, things that come from within, the desire, the ownership etc.   I had a conversation with one of our customers last week and she congratulated me on the way she had been treated - it turns out she is a business and management lecturer and she told me that the fact she was asked nicely by a member of our staff and was given a coffee, albeit in a paper cup, was far preferable to having a coffee in a china cup if it was plonked down in front of her with no care and consideration!!

Just like the Ryder Cup team, you can’t really put your finger on the difference, but the effects of that difference are massive, and in customer service, you don’t need a degree, a process, you just need a leader, like Thomas Bjorn, who shows his trust and confidence in his team, and the team, in turn, want to win for themselves and for their leader. 

I feel so fortunate - we don’t have strict processes, obviously we stick to the basic rules, but then the staff are trusted, and they do a great job for me, for their colleagues and for themselves.  It’s a system that works - but it’s not good for all the companies who try to sell me systems and programs that I am told I need.  No, what I need is the team spirit that the European team used in bucket loads to beat the odds and win the Ryder Cup in what is now becoming one of the very best sporting events in the world- and they did it all for job satisfaction, not a penny in prize money or bonus! 

 

To quote Justin Rose:  "Thomas didn't fill our week with pointless team meetings.  He trusted us to be 12 players that would come together, and today trusted us to be 12 individuals working towards the same common goal.  And that was his strength this week."

 

 

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Robins Diary
Call me: 07984 647938
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Ezine

S-Cross indicates Suzuki’s performance perspective

In the 2018 What Car Reliability Survey, the SX4 S-Cross was found the most reliable of the Small SUV’s – 100% - Nothing went wrong! This week Iain Robertson and his colleague, Rob Marshall, found high roads and fast tracks that confirmed its total competence.


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WELCOME TO LUSCOMBE SUZUKI LEEDS

Award winning car dealers in Leeds serving the whole of the UK - We Won’t Sell you a Car but WE WILL HELP you buy one!!

 

What is it that sets us apart from the competition?

 

STRAIGHT TALKING SALES STAFF
MANAGERS WHO COME OUT OF THE OFFICE!

  • At Luscombe Suzuki Leeds, we aim to create a unique, stress-free new and used car buying environment.
  • We are the No 1 Suzuki Dealer in the country having won the prestigious award of Suzuki Dealer of the Year in 2011, 2013 and 2015.
  • We are the "No 1 Dealer in the UK for Suzuki Motability" having sold more new Suzuki Motability cars than any other dealer - because we are "Motability friendly"
  • As a result of our top-scoring Google reviews, Luscombe Suzuki Leeds are the No 1 rated New or Used car dealership on Google in Yorkshire!!! Click here to read our reviews
  • As a privately owned and run New and Used Car Dealer in Leeds, we can offer a highly personal service in a friendly and relaxed manner.
  • As our business ethos states, we empower our straight talking sales staff to make decisions and to deal directly with customers when considering buying or servicing a new or used car
  • Our sales staff aren't constantly running back to faceless managers - Our managers come out of their offices on Low Road, Hunslet in Leeds to assist you!
  • In order to provide the best possible service for our new and used car customers, we have a very experienced and knowledgeable team of staff with many years of motor trade experience
  • Due to our close proximity to the motorway network, we sell new and used cars to motorists from Bradford, Halifax, Huddersfield, Wakefield, Sheffield, Doncaster, East Yorkshire, Lincolnshire, Oldham, Manchester, Lancashire and much further afield.
  • As a successful New and Used Car Dealer in Leeds, we pride ourselves on our reputation! For this reason, we actively encourage our customers to leave comments and reviews on Judge Service, Google Reviews, Yelp and Facebook.
  • We support local charities, having recently raised over £59,500 for St Gemma's Hospice in Leeds with the supply of a brand new Suzuki Swift for their "Big Car Raffle"
  • Finally, if you have any questions, queries, problems or praise, the owner, Robin Luscombe would like to hear from you. Call him on his mobile - 07984 647938
Luscombe Suzuki Leeds Luscombe Mitsubishi

Luscombe Motors Limited is an Appointed Representative of Automotive Compliance Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Luscombe Motors Limited to act as a credit broker, not as lender, for the introduction to a limited number of finance providers and to act as an agent on behalf of the insurer for insurance mediation activities only.
Registered Address: Low Road, Hunslet, Leeds, West Yorkshire, LS10 1QR