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Review Luscombe Suzuki

Tell us what you thought about your experience at Luscombe Suzuki click below to leave a review.

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Motor Codes Customer Opinion Rating
Robin

Robins Diary

I had every intention of this week’s diary being a whinge at the so-called ‘Special Offer Multi-Buys’ at our supermarkets and how misleading they are – you can end up paying more per unit when you buy two or more items on so-called ‘Special Offer’ than just buying one on its own!!  It makes my blood boil when car dealerships get such bad press and we are very heavy regulated to ensure we explain everything to our customers – unlike supermarkets who seem to be able to mislead us!!

Anyway, enough of that – yesterday I received a telephone call from J C Decaux, the billboard company, telling us that we were misrepresenting one of their billboards on a video we had produced – because (wait for it) the billboard was talking!!! (You couldn’t make it up could you!).  I actually think that someone thought it was a real ‘talking billboard’ rather than a clever bit of video production!  But I think it is amazing that they had even seen the video – that just goes to show the amazing reach of social media – it was a video we had produced about the 0% Finance No Deposit offer on the New Suzuki Swift – but they still saw it even though they are not in Leeds!

 

“A lack of transparency results in distrust and a deep sense of insecurity.” Dalai Lama
 

Robins Diary
Call me: 07984 647938
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Give me 5 Good Reasons to Buy from Luscombe Suzuki

  1. Our prices are highly competitive – discounted to match any you will find in the UK – They are checked daily because we know price is very important
  2. We have Straight-Talking Salespeople, empowered to deal directly with you – They talk openly about price, part exchange and finance rates.
  3. Our Managers come out of the office to ensure you enjoy a stress-free, highly personable, friendly car buying experience
  4. Everyone says they offer unrivalled customer care – We Do!! We really believe that it is only through dealing honestly with our customers that we can earn their trust and loyalty.
  5. We are an Award Winning Suzuki dealership – in just six years we have won Suzuki Dealer of the Year three times in 2011, 2013 and 2015
 

Many dealers claim to be different and customer orientated! We are!!

We won't sell you a car but WE WILL help you buy one!!

Who owns Luscombe Suzuki Leeds?

  • Robin Luscombe is the owner of the business and is very hands on
  • He loves what he does and likes to speak to all his customers
  • His mobile phone number appears on all marketing and he is happy to be contacted any time
  • He would be delighted to book your car in for a service, sell you a car or deal with any query you may have!
  • Says Robin - "I have a great team and am delighted that so many customers remark on the team's friendliness and helpfulness. They enjoy their roles in the company and aim to make buying a car an enjoyable, stress-free experience - And remember, I am always on hand to support everyone - You deserve great service and I can personally guarantee it! - If not I insist you call me up!"

In what ways are Luscombe Suzuki Leeds different?

  • Our Sales Staff are empowered to make instant decisions - they don't have to run to faceless managers in distant offices who avoid talking to you!
  • We stand by our cars - and by the warranties we provide
  • We advertise our discounted prices - you don't have to battle with us for discount
  • We price check our cars daily to stay ahead of the competition
  • We carry up to 100 New Suzuki cars in stock, so if you want to see the Celerio, Swift, Baleno, S-Cross, Jimny or Vitara of your choice in the colour of your choice, we are only too pleased to help
  • We have a full range of Suzuki Demonstrators and you are welcome to test drive any of our vehicles
  • We opened in 2010 so don’t have a long reputation of being an old business – but we are new and fresh with a very customer focused culture
  • Our modern award winning ethos provides a unique service and experience of today, not the old fashioned car sales style many customers know and dislike
  • We pass on the best possible finance rates - we want to sell cars - we are not a bank and we make money from many satisfied customers each contributing a little - not a few contributing a lot!

Why is your 'Team' different from the rest?

  • We are passionate about our business and our customers
  • We are customer focussed - not company policy driven
  • There is a great atmosphere - we actually enjoy coming to work!
  • We have fun and share that with our customers
  • We all help each other - after all, we are all in it together
  • We offer personal attention - you can't do that in big companies
  • We make rules to suit customers - and bend them - not rules to suit the business!
  • We act with integrity and courtesy
  • We have been voted Suzuki Dealer of the Year three times in just six years since opening

You say your used car prices are competitive - How do we know?

  • Firstly every used car undergoes a thorough check to ensure it warrants a place in our stock! - If not we send it to the trade or auction
  • We carry a great selection of Used Suzuki Swift, Suzuki Celerio, Suzuki SX4, Suzuki S-Cross, Suzuki Vitara and Suzuki Jimny along with one of the best selection of Part Exchange cars in Leeds from manufacturers including Ford, Vauxhall , Skoda, Fiat, Kia, Hyundai, Citroen, Renault, Peugeot, Mazda, Honda,Toyota, Nissan, Seat, Volkswagen etc
  • All our cars are fully checked in our service department and all are supplied with a full 12 months MOT
  • Once the car reaches our exacting standards, we check the price against the trade books and then check it daily on the Internet - comparing it on AutoTrader, V-Cars and Suzuki's website to remain competitive
  • We ensure our prices are the greatest value in the UK, taking into account the mileage, specification etc

Do you only sell cars in Leeds and surrounding areas?

  • No Way - We have customers throughout the UK - just look at our reviews! Our location in Leeds is very convenient for the M1, M62 and A1 as well as being close to Leeds City Station - we will go out of our way to make buying a car from us as easy as possible!
  • Although based in the heart of West Yorkshire, we are very well placed close to the M1 M62 and M621 and see many customers from East Yorkshire and Humberside, Barnsley and Sheffield in South Yorkshire and over to Manchester and Lancashire in the West
  • We are also close to Leeds City Station and happily collect our customers from there so they can drive their own car away from our premises.
  • We can arrange finance, take your part exchange and deliver your new or used car to your home or office
  • We encourage all our customers’ feedback, so you can make an informed decision about the dealer and the car – before you buy from anywhere, read our genuine customer reviews on Google, Facebook, Yell.com, Reevoo, Auto Trader and Honest John – We don’t pay anyone to leave reviews, but good or not, they are all important to ensure we offer the best possible service and buying experience.

And finally, Robin - what are your aims and ambitions for Luscombe Suzuki Leeds?

  • My aim is to change the landscape of the car business with the help of my people
  • I believe in looking after my employees and they will in turn look after my customers
  • It's important to me that my team enjoy their work and that together we create an enjoyable working environment
  • I want to help my team plan and build their lives, their families and achieve their ambitions
  • I want my business to be successful and be recognised as a great place to spend your money
  • I really believe that it is only through dealing honestly with customers that we can earn their trust and loyalty - and that is my ultimate aim

Please feel free to contact me any time - You can email me at robin@luscombemotors.co.uk or my mobile 07984 647938.