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Robin

Robins Diary

Last week was a high point in my business life, when we were presented with one of only 15 “Best UK Dealership to Work For” awards at an Industry Conference in Birmingham.

When I started my own business I wanted to test or challenge myself to see if I could run and own a business successfully - but how do you measure success?  Well, as far as I am concerned, if I can provide a safe and secure workplace, and one that improves the lives of the staff I employ, that they enjoy  and feel part of, then that’s success in my eyes - and I have managed it without a degree in management!!  Just lots of experience and the benefit of learning on the job from some great people,  two in particular, and unfortunately neither of them are still about for me to thank, but thanks anyway Eddie and Colin, I was privileged to learn from you.

It’s great to know in this technology-filled world that mine is still a people business, and my philosophy of having a ‘people car business’ is still the best way in business, and that by my creating a good workplace environment,  that in turn has a great positive effect on the customers we serve. It’s not rocket science, many people claim it’s the right way, but how many of them actually do it?  Well I’m very proud to say we do!!

 

“By putting the employee first, the customer effectively comes first by default, and in the end, the shareholder comes first by default as well.”  Richard Branson

 

Robins Diary
Call me: 07984 647938
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