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I had every intention of this week’s diary being a whinge at the so-called ‘Special Offer Multi-Buys’ at our supermarkets and how misleading they are – you can end up paying more per unit when you buy two or more items on so-called ‘Special Offer’ than just buying one on its own!! It makes my blood boil when car dealerships get such bad press and we are very heavy regulated to ensure we explain everything to our customers – unlike supermarkets who seem to be able to mislead us!!
Anyway, enough of that – yesterday I received a telephone call from J C Decaux, the billboard company, telling us that we were misrepresenting one of their billboards on a video we had produced – because (wait for it) the billboard was talking!!! (You couldn’t make it up could you!). I actually think that someone thought it was a real ‘talking billboard’ rather than a clever bit of video production! But I think it is amazing that they had even seen the video – that just goes to show the amazing reach of social media – it was a video we had produced about the 0% Finance No Deposit offer on the New Suzuki Swift – but they still saw it even though they are not in Leeds!
“A lack of transparency results in distrust and a deep sense of insecurity.” Dalai Lama
LUSCOMBE SUZUKI LEEDS
No. 1 Suzuki Dealer in the UK for Motability
At Luscombe's our different way of dealing with customers extends into our Motability department and we are delighted to have recently been awarded No 1 Suzuki Dealer in the UK for Motability, having sold more new Suzuki Motability cars than any other dealer.
Robin Luscombe (Managing Director)
Why Choose Luscombe's for Motability
As a small dealership rather than a large PLC, it's the fact we can offer such a personal service that sets us apart. We are not bound by company policy and will try our best to make the Motability rules fit around your needs to ensure the best care and service for you. We believe in TLC not PLC at Luscombe's.
As a Premier Partner of the Motability Scheme, we always focus on the special requirements of the disabled. For your assistance, we have two fully trained Motability Specialists on site and ready to answer any questions you may have.
Meet your Motability Specialists Damien and Alan
"I have been working here since the very beginning and over time I have acquired a wealth of Motability experience"
"I have been in the Motor Trade for many years and have over 10 years' Motability experience. I am here to help you find the right car"
Luscombe Suzuki make Motability easy
At Luscombe Suzuki Leeds we have disabled car parking right outside the showroom door. If you call us to say you're coming down, we will be waiting at the door.
Advice & Information
Our award winning, friendly personal and no pressure service ensures that no matter how complex your requirements, at Luscombe Suzuki Leeds, both of our Motability Specialists are experienced enough to deal with any enquiry.
We have the full range of Suzuki cars available to test drive just give us a call on 0113 271 2288 and we will have the vehicle of your choice ready and waiting for you to drive - Right Now there are some excellent Motability offers available with Nil Advance Payment available on 17 Suzuki models including New Swift 1.2 SZ3 Dualjet Manual and 1.0 SZ-T Boosterjet Manual, New Vitara SZ4 and SZ-T and on the All New Ignis 1.2 Z3, 1.2 SZ-T Manual and 1.2 SZ-T Auto and the All New S-Cross SZ4 - the New Swift 1.0 SZ5 Booterjet SHVS Manual is available for only £99 Advance Rental, New Swift 1.0 SZ5 Boosterjet Auto is available for £299 Advance Rental and the New Swift 1.2 SZ5 SHVS 4x4 Manual is available for £399 Advance Rental. The Vitara SZ-T Auto is available for only £299 Advance Rental or if you fancy 4x4 this Winter, the Vitara SZ-T Allgrip 4x4 is available for only £399 Advance Rental - Ask us now for full details
We are aware that some customers require special modifications to their vehicles and at Luscombe Suzuki Leeds this is not a problem. Damien and Alan have a wealth of Motability experience between them and are accustomed to dealing with all aspects of Motability.
Here's what some of some of our customer's have to say:
“ The staff at Luscombe Suzuki Leeds were good because they was not just brilliant, helpful, and understanding they were outstanding! never have I met such polite, helpful people before. taking into consideration I had only 6 months previously bought a brand new skoda which took 3 hours to notice me in the showroom, and 3 days to find me a car, it was nothing like the car I wanted they were terrible people to deal with. I honestly think mobility should use Suzuki staff to train all other mobility sales men or women how to behave. ” Mrs Gillian Robson
"Just a brief but sincere thank you for the service my wife and I received recently. I am a motability customer and can say without reservation that, after almost 20 years on the scheme, I was treated with respect and understanding by all your staff, especially Allan. At no point did I feel any 'salesman' pressure to decide and the advice I received was all good, the SX4 that I chose is excellent and suits all my needs, and more, so a great big thank you to all concerned". Brian A. Mynott
"I am absolutely delighted with my car - it has attracted attention from various people who will shortly be exchanging their present car - also the members of your staff are so very polite and caring and Damien was more than helpful - myself and partner would like to say a big thank you to everyone - kindest regards "Gloria V
"Thank you all so much for the wonderful service we received on bringing my car in for service on Monday, the courtesy, politeness, friendliness of everyone made myself and my partner feel as though we were the most important people in your establishment - AND by the way, I just LOVE my car (I have it on Mobility) no other make of car will do for me SO when my 3 years is up I shall be back (although I will be sad to part with this one. Thank you all again and wish you all good health and safety in the future." Gloria V