Used Car Search
Some great news to start this week’s diary, Yorkshire’s trio of Root, Ballance and Bairstow help England to a crushing win, and the Lions manage to draw the series in New Zealand, and it’s not that often we can really celebrate great sporting success, maybe we will have more in the tennis, so lots of good news!
Sticking with good news, on Wednesday night we were winners once again in London for the Motor Trader awards and whilst I couldn’t make it this year some of my team represented us and I was delighted that Jane collected the Social Media award. It was a highlight of my business life to be on stage in previous years in front of over 1000 people, and this year was equally as good, as I was able to let my managers enjoy the limelight, they have worked so hard to be part of, #Proudmoment!! Hopefully they found someone to buy the drinks, there is a big north south divide in prices!!
And next week we are having a staff party to celebrate a great year topped off with being Highly Commended for our Customer Care and Winning the Social Media Award. And we have Dean Windass as a guest speaker, so that should be a fun night, well deserved.
I am often asked about winning awards, or just winning, and business is like sport, you have to be on top of your game, get the basics right, be exceptional at some things and don’t make mistakes because they cost wins in sport and customers in business
“Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing or learning to do.” Pele
Not From Leeds? Not a Problem!
In the 5 years since we opened, our reputation for excellent customer service has spread far and wide. We now find lots of our customers come from much further afield to buy from us.
- We are open, honest & trustworthy! We have built our whole business on this principle.
- So much so, you can ring our MD direct on his mobile.
- We make it easy and stress-free! No more endless battles with pushy salespeople to get the best price
- Because the most effective advertising for our business doesn’t come from us, it comes from our many happy (and genuine) customers who leave reviews on our service
- How do we know they’re genuine? Because only verified customers can leave a review.
- Communication is key! Our sales executives are extremely experienced in responding quickly and effectively to email and telephone enquiries, and have the latest technology allowing them to send photos and videos of our cars to customers further afield.
- They are also empowered to give part exchange valuations via email or telephone (subject to vehicle condition being as stated) allowing customers across the length and breadth of the UK access to the very best deals.
- With our close proximity to the M1, M62, M621 and A1 motorways, plus our free pickup service from Leeds Railway Station less than 2 miles away, getting to us is easy too.
- Can’t make it to Leeds? No problem! We deliver too.
Take a look at where some of our customers have come from to get the Luscombe’s service.
Hear from our customers
Mrs Albery from Rotherham - "For the second time Luscombe Suzuki made the purchase of this vehicle a hassle free experience. Everything about Luscombes is customer focused. An excellent experience!!"
Margaret Andrew of Sheffield - "I didn't go to the showroom although I have had my previous Suzuki serviced by Luscombe and they were always very good. My first impression was by phone and then by the salesperson visiting me at home. The staff seemed to work as a team and all gave me good service - I was impressed with the whole process by Luscombe staff".
Simon Kennedy from Derbyshire - "Attention to detail and great rapport with customer impressed me - Very helpful to assist in any way - Excellent communication, even made transferring personal number easy and straightforward - A well drilled team in operation, working closely with their customers in a friendly manner. Top Quality Business".
Please feel free to contact me any time - You can email me at email@example.com or my mobile 07984 647938.