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Review Luscombe Suzuki

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Robin

Robins Diary

Some great news to start this week’s diary, Yorkshire’s trio of Root, Ballance and Bairstow help England to a crushing win, and the Lions manage to draw the series in New Zealand, and it’s not that often we can really celebrate great sporting success, maybe we will have more in the tennis, so lots of good news!

Sticking with good news, on Wednesday night we were winners once again in London for the Motor Trader awards and whilst I couldn’t make it this year some of my team represented us and  I was delighted that Jane collected the Social Media award.  It was a highlight of my business life to be on stage in previous years in front of over 1000 people, and this year was equally as good, as I was able to let my managers enjoy the limelight, they have worked so hard to be part of, #Proudmoment!!  Hopefully they found someone to buy the drinks, there is a big north south divide in prices!!

And next week we are having a staff party to celebrate a great year topped off with being Highly Commended for our Customer Care and Winning the Social Media Award.  And we have Dean Windass as a guest speaker, so that should be a fun night, well deserved.  

I am often asked about winning awards, or just winning, and business is like sport, you have to be on top of your game, get the basics right, be exceptional at some things and don’t make mistakes because they cost wins in sport and customers in business                   

“Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing or learning to do.” Pele

Robins Diary
Call me: 07984 647938
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Luscombe Suzuki Leeds Aftersales

 

I am Robin Luscombe, the owner of the business and I have built Luscombe Suzuki Leeds to totally customer focused foundations - so I believe that good service is what my customers should expect – not be surprised when they receive it!!  My aim however is for my team and I to exceed your expectations.

 

 

Fully trained technicians - award winning!

I am delighted that we have a great team of Suzuki trained technicians who consider themselves to be Suzuki Specialists - and they really do care about our customers.  Of the team of technicians - Paul and Jake are Suzuki Master Technicians with considerable Suzuki experience, Jamie is fully qualified having completed his 3 years' Suzuki apprenticeship, Tamweer and Kane have extensive manufacturer knowledge and Tamweer is a qualified MOT Tester.  Michael is in his second year of a Suzuki apprenticeship.

Lowest labour rates of any Suzuki dealer!

I would like you to bring your car back to us for servicing and replacement parts because you want to – not because the warranty says you have to! For that reason the first decision I made on purchasing Luscombe Suzuki Leeds in July 2010 was to reduce our prices and we now offer the lowest labour rate of any Suzuki dealer within 100 miles, and probably a lot further! dealers usually charge the earth, well not here! I don't want you to come back to Luscombe Suzuki Leeds because the warranty says you have to. I want you to come back because you want to! And we all know cost is very important, so the first job I did when I bought the dealership in July 2010 was to reduce our prices! Our Q8 Oils don't come in gold plated bottles, and our prices will compare with any independent garage- but with the added value of a main dealer stamp, a wash, and a loan car if needed.

Genuine warranties - and genuine aftercare!

We offer warranties with our used cars, that ARE worth the paper they are written on! Unfortunately we cannot cover worn tyres, brakes etc, but if it's broken and it shouldn't be - our warranty will cover it! I promise, and you can ring me, Robin Luscombe, anytime - my number is 07984647938. Who else offers that?

Loan Cars? Free Collection and Delivery? - It's all at Luscombe Suzuki!

Cheap tyres versus expensive tyres

Luscombe Suzuki Aftersales