Used Car Search
I had every intention of this week’s diary being a whinge at the so-called ‘Special Offer Multi-Buys’ at our supermarkets and how misleading they are – you can end up paying more per unit when you buy two or more items on so-called ‘Special Offer’ than just buying one on its own!! It makes my blood boil when car dealerships get such bad press and we are very heavy regulated to ensure we explain everything to our customers – unlike supermarkets who seem to be able to mislead us!!
Anyway, enough of that – yesterday I received a telephone call from J C Decaux, the billboard company, telling us that we were misrepresenting one of their billboards on a video we had produced – because (wait for it) the billboard was talking!!! (You couldn’t make it up could you!). I actually think that someone thought it was a real ‘talking billboard’ rather than a clever bit of video production! But I think it is amazing that they had even seen the video – that just goes to show the amazing reach of social media – it was a video we had produced about the 0% Finance No Deposit offer on the New Suzuki Swift – but they still saw it even though they are not in Leeds!
“A lack of transparency results in distrust and a deep sense of insecurity.” Dalai Lama
Luscombe Suzuki Leeds Aftersales
I am Robin Luscombe, the owner of the business and I have built Luscombe Suzuki Leeds to totally customer focused foundations - so I believe that good service is what my customers should expect – not be surprised when they receive it!! My aim however is for my team and I to exceed your expectations.
Fully trained technicians - award winning!
I am delighted that we have a great team of Suzuki trained technicians who consider themselves to be Suzuki Specialists - and they really do care about our customers. Of the team of technicians - Paul and Jake are Suzuki Master Technicians with considerable Suzuki experience, Jamie is fully qualified having completed his 3 years' Suzuki apprenticeship, Tamweer and Kane have extensive manufacturer knowledge and Tamweer is a qualified MOT Tester. Michael is in his second year of a Suzuki apprenticeship.
Lowest labour rates of any Suzuki dealer!
I would like you to bring your car back to us for servicing and replacement parts because you want to – not because the warranty says you have to! For that reason the first decision I made on purchasing Luscombe Suzuki Leeds in July 2010 was to reduce our prices and we now offer the lowest labour rate of any Suzuki dealer within 100 miles, and probably a lot further! dealers usually charge the earth, well not here! I don't want you to come back to Luscombe Suzuki Leeds because the warranty says you have to. I want you to come back because you want to! And we all know cost is very important, so the first job I did when I bought the dealership in July 2010 was to reduce our prices! Our Q8 Oils don't come in gold plated bottles, and our prices will compare with any independent garage- but with the added value of a main dealer stamp, a wash, and a loan car if needed.
Genuine warranties - and genuine aftercare!
We offer warranties with our used cars, that ARE worth the paper they are written on! Unfortunately we cannot cover worn tyres, brakes etc, but if it's broken and it shouldn't be - our warranty will cover it! I promise, and you can ring me, Robin Luscombe, anytime - my number is 07984647938. Who else offers that?